Refund Policy

At The 32nd Gate with Mother of Mourning, every reading, journal, and digital resource is created with care and intention. Due to the personalized nature of many of our offerings, please review our refund policy before making a purchase.

Digital Products

All digital products, including ebooks, journals, workbooks, printables, and downloadable resources, are non-refundable once access has been provided or the download has been made available.

Tarot & Astrology Readings

Tarot readings, astrology readings, and other intuitive services are personalized and created specifically for each client. Because time, preparation, and creative work begin once an order is accepted, all sales are final.

Refunds are not available for completed readings or readings that are already in progress.

Rescheduling

If your purchase includes a scheduled session, please contact us as soon as possible if you need to reschedule. Every effort will be made to accommodate reasonable requests.

Client Responsibility

By purchasing a reading or digital product, you acknowledge that you are voluntarily seeking guidance for personal reflection and accept responsibility for your own decisions and actions.

Disclaimer

Tarot and astrology readings are intended for spiritual exploration, personal insight, and entertainment. They should not be considered medical, psychological, legal, financial, or other professional advice. If you require assistance in these areas, please consult an appropriately qualified professional.

Questions

If you experience a problem with your order or believe an error has occurred, please contact us before initiating a payment dispute. We are committed to resolving legitimate concerns whenever possible.